If you need to resolve a PC issue or require assistance installing and configuring third-party software products to operate with SmartSDR for Windows you can purchase a single incident FlexAdvantage℠ remote support service.  This service provides up to 30 minutes of dedicated time with a Technical Support Engineer working directly on your PC and radio.

With this service, a dedicated FlexRadio technical support engineer will access your PC or radio remotely via Teamviewer™ to perform in-depth analysis and deploy software, make configuration changes to address the issue you are experiencing.

Please Note: Do not purchase this service without opening a HelpDesk support ticket to have your issue qualified by a Technical Support Engineer. If FlexAdvantage remote support service is appropriate, you will be instructed on what to purchase. FlexAdvantage remote support service is not transferable and is not appropriate for certain classes of issues.

If you need to resolve a PC issue or require assistance installing and configuring third-party software products to operate with SmartSDR for Windows you can purchase a single incident FlexAdvantage℠ remote support service.  This service provides up to 30 minutes of dedicated time with a Technical Support Engineer working directly on your PC and radio.

With this service, a dedicated FlexRadio technical support engineer will access your PC or radio remotely via Teamviewer™ to perform in-depth analysis and deploy software, make configuration changes to address the issue you are experiencing.

Please Note: Do not purchase this service without opening a HelpDesk support ticket to have your issue qualified by a Technical Support Engineer. If FlexAdvantage remote support service is appropriate, you will be instructed on what to purchase. FlexAdvantage remote support service is not transferable and is not appropriate for certain classes of issues.